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Cognitions: The InnerSight Blog

Accented Issues: Working across cultures

21/7/2015

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Have you noticed how, sometimes we change when dealing with an outsider, especially non-Indians?  It happens to so many of us. We become more self-conscious, and even if we are well-qualified and experienced, transform from being confident professionals into nervous novices, quite unconsciously.

What causes this? Thinking that ‘they’ know better? Or that it is ‘their’ process? Or cultural stereotypes? We could speculate about it, but cannot know for sure. Fact is quite often, relocating to a new environment, or working with a colleague from a different culture, especially a foreigner, makes us behave differently even if it is on phone.  We under-sell ourselves and it is not great for our self-image, and given that collaboration is key, not good for the work product as well.

The good news is: If we become aware of it, and get back in touch with our inherent strengths, we can certainly make it a really useful work environment. Here are some tips that might help you deal more confidently with these situations:

Believe in your core strengths

What makes you unique? Why did your company hire and retain you? Is it your technical ability, knowledge, managerial skill, multitasking ability, or anything else? Think about why you were hired for your job and continue to do it to the best of your ability. Your role is not to have excellent English skills or great social skills - it is to do the job you were hired to do. Remember that.

Prepare for your visitors or your visit

Whether you are hosting a visitor or you are travelling, it helps to be prepared. Read up on the local culture including small things from greetings like ‘How are you today?’ to handshakes or physical contact, to etiquette on splitting the bill. Remember the objective of the visit: the work, and at the same time, see if there are some things similar - perhaps cricket, or music, Game of Thrones. There is usually something.

Start with similarities, and any established work process or protocol. Connect at the similarities and you will be two people working together, no matter what each of your roots. If nervous, reach out to more experienced colleagues. Be proactive – ask questions when you need to and seek the help you need.

Be Yourself

Understanding them doesn’t need to mean acting like them – continue to be yourself, and be ready to talk about your own needs and choices (like food preferences, for example). Communicating your needs and requesting for help clearly makes things much easier for everyone involved. 

Don’t try and second guess your colleagues or expect them to guess your discomfort and help you.

Do remember – nobody is ‘better’ than anybody else. We are as good as our work. Be proud of your own culture, and at the same time, be open to other cultures and people. 

Bottom-line: Learn to appreciate the differences, while also starting from the similarities.

by Krithika Akkaraju
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What does your  loneliness tell you?

1/7/2015

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Remember the last time you read an article where it was mentioned that “The  neighbours had no clue as they had never spoken to this person who lived right next  door” or “This person was staying here for 2 years but had no friends”? When we hear of neighbours being strangers (especially n the urban context), the word “lonely” is often loosely used to describe how life is today. I say loosely because people often tend to confuse being lonely with being alone. And yes, there is a distinction. Being alone can be a choice and it can bring happiness.

For instance, a lot of people enjoy watching a movie by themselves or spend an evening reading a book. In fact alone time can actually be quite relaxing. Loneliness is when there is an associated sadness – an empty feeling that could be triggered by several factors.

For many, the loneliness is so uncomfortable, that denial of the feeling seems the easiest way to cope – in fact sometimes this reaction is almost instinctive. One tries to superficially engage in interactions/work. However it is difficult to sustain and sooner or later the hollow empty feeling comes back.

To really cope with loneliness, the first step would be awareness; to go beyond the denial and superficial engagement. However, that is not always easy to recognize and we keep ourselves too busy to even be aware that we are lonely. 

Once aware, acknowledging and accepting the lonely feeling logically follows.  In that awareness, sometimes loneliness makes people feel more critical about themselves -they criticize themselves for being unworthy of others right when the need really is for more self-compassion. It is ironic that while we are aware of our need for compassion from others, we often don’t extend it to ourselves!  

To really engage with your loneliness, you can ask yourself a few questions:
  • How would it feel to reach out to people you can connect with? 
  • Can you identify specific concerns which are stopping you?  Are there any fears inhibiting you? Fear of rejection, maybe? Trust deficit due to past experiences? Fear of being vulnerable?
  • Have you gone through a loss recently? What are you telling yourself about it?
  • Do you feel like you are not really being yourself? That even though you are with someone, you don't quite feel like you are you?
  • Lastly, ask yourself: How would you like to deal with them? Would you like to feel differently? What can you do about it here and now?

Strange as it might seem, there are some benefits to loneliness. Your loneliness could be telling you that you don't feel too good about yourself, and could benefit from working on your own emotional state. Your loneliness can be a crucial signal that your relationships are not as emotionally close or supportive as you really want them to be. It gives you an opportunity to engage differently.

So, go ahead. If you are lonely, listen to your loneliness - It might be telling you something really important for you.

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