Counselling is a process that offers individuals the environment to explore difficult issues in a confidential setting, and a counsellor is a trained professional who facilitates this process. A counsellor, by virtue of his/her training and personality enables an environment where individuals can safely explore their issues and reflect upon them without fear of judgement, bias, condemnation or ridicule.
What is confidentiality? What does it entail?
Confidentiality is one of the key reasons why counselling works. Having the assurance that what you discuss will not be shared with anyone else allows you to have the freedom to talk through what bothers you without worrying over repercussions of what will happen if people find out. Here is what confidentiality translates into: A counselling session is held between a trained counsellor and the persons seeking counselling. Nobody else is present in a counselling session A counselling session is held in a location that is private The content of what is discussed in the counselling session is kept strictly confidential and is not shared with others, unless expressly agreed by you or in exceptional circumstances If you happen to meet our counsellors outside the counselling session, they will not initiate contact and will actively avoid any conversations about what you would have brought into the counselling process Confidentiality will be broken only in the rare cases where there are legal reasons to do so, or if there are risks of harm to yourself or others.
Counselling relationships are purposeful working relationships and ultimately the goal is to ensure that you feel empowered, and to that end, it will set and work towards your goals. While in some cases, you might find your immediate need satisfied in 1 or 2 sessions, typically you will find you take 3 to 20 sessions. Typically, we would like to meet on an ongoing basis (1-2 times/ week) once we start till we close. We encourage a formal closure with a verbal feedback process in the last session.
Counselling is not about providing ready-made answers, but empowering you to find your own insights and solutions. As you can imagine, solutions often don’t emerge immediately, so multiple sessions may be required to help you journey inward. Your counsellor will be able to give you a better idea of how many sessions are required, once he/she meets with you and understands your situation better.
Counselling is for anybody who is looking for support and help in tiding over a difficult situation. Much of counselling is to help people who are otherwise quite capable of functioning in their normal lives deal with personal or relational challenges and to get a deeper insight into themselves. If one has a clinical condition, they may need to work with psychiatrists and other medical professions for medical intervention. For some illnesses, it might help to work with a counsellor under psychiatric supervision.
Counselling is a voluntary process and cannot work in any coercive or indirect manner. We cannot intervene without the person knowing. Where you feel concerned for your friend but don't know how to broach the topic, please do come and talk to us. We can help you understand your own concerns, and prepare you to talk to your friend understand your concern.
Counselling in general, and specifically the kind of counseling we do at InnerSight: Is not mind-reading, forcing, hypnotizing or any such think Is not advice giving, directing, controlling or regulating Is not about prescription of medicines, drugs etc Counselling is a process of empowerment, not dependence. It is largely a talking therapy though occasionally, art, writing or other such exercises may be used. Counsellors may offer relaxation methods or other non-medical interventions for the specific purpose of your healing. At such times, you will be explained at length what this entails, how it might benefit you, any preparations needed and other details, and only with your fully informed consent and voluntary participation will such techniques be used.
We offer professional counselling services for which we charge our clients a professional fee. Usually, we ask that the fee be paid to the counsellor directly at the end of every session. If you would prefer other payment terms, such as payment through direct transfer to our bank account or payment in advance for a certain number of sessions, please discuss with the counsellor. We generally do not offer counselling on credit or promise of future payments. That said, we also believe in not turning away anyone seeking counselling even if they cannot afford our fees - we offer a sliding scale based on the person's capacity, though the timings/ locations where we might be able to meet you might be less flexible. Our services will be as professional irrespective of the fees paid. Where needed, we are also able to refer clients to free helplines and drop-in centers.
We do offer counselling at site, including homes, hospitals etc where a client (or clients) are unable to travel to our site. These are under exceptional circumstances such as disability or disease. We are particular about the place of counselling as confidentiality and privacy are key elements of counselling, and we will want to ensure that the counsellor is able to assure such conditions even if working outside our own spaces. Typically, we will also charge for commute time and/or transport for at-site counselling
Professional practice of counselling means that the counsellors you will meet are professionally trained and certified, follow ethical guidelines of practice, work in environments which allow for privacy & confidentiality, maintain clear appointments and time schedules, maintain work boundaries including on time, space & social contact, monitor and document their work, are under supervision, are aware of their areas of work & limitations, uphold secular & non-discrimatory principles, and are committed to providing quality of service. It is different from what you might experience from any well-meaning family friend or elder, or others who might find it difficult to hold themselves and their personal wishes, including religious or social convictions, separate from yours. While help from such community resources are often helpful, they may not be objective or purposeful as in professional counselling like at InnerSight.
Is InnerSight a legal entity?
InnerSight is registered as a Limited Liability Partnership (LLP) in Bangalore, India and complies with all legal requirements for LLPs including payment of service tax, income tax etc.
InnerSight counsellors typically have atleast one degree in psychology and related fields, and have completed certification requirements from reputed counselling skills training institutions, including specific skills oriented training programs to work with couples, families and children. Most of our counsellors also come with rich industry experience with IT/ ITES companies, consultanices, Media and HR organisations, and are active members of their communities.
InnerSight is a counselling organization. We work with closely with a number of leading psychiatrists, lawyers, doctors, life coaches and other professionals, and are able to refer out appropriately as needed.
Religion, culture and society do form an important part of many of our lives. All our clients are free to speak as much or as little of their specific beliefs or non-belief. While InnerSight counsellors may have some specific views in their private lives, in our professional practice, we tend to be quite secular in our approach, and though we may use stories & myths from different backgrounds to underline any particular idea, there will certainly be no imposition of any religion.
Counselling is an inter-personal process. Some times, the relationship between the counsellor and client may not be effective. At InnerSight, all our counsellors typically ask for in-process reviews every 4 to 6 sessions so that you and the counsellor can objectively assess the process and take any corrective action, including changes in counselling approach or tools used. If the client feels something is not right, we always encourage them to take that feedback to the counsellor and process it with them as often working through issues with the counsellor can itself have a therapeutic impact. If you are facing further issues, including any ethical concerns, or want to provide feedback, you are welcome to write in confidence to firstname.lastname@example.org or email@example.com (and write to the other, should either be your counsellor) and we will work on your feedback to the best of our abilities.
Supervision is a process of reflection where the counsellor presents their work to a senior practitioner, a trained supervisor, who can then help the counsellor reflect upon how they are working, be sure of their ethics in practice, assure themselves that they are working with the appropriate tools and techniques for the situation in counselling and that they are able to ensure that their personal issues, if any, are not coming into the counselling space. One could think of it as a Quality Assurance for counselling. When presenting any client material to supervision, it is done in a way that confidentiality is maintained. No personal identifying information is disclosed.
We appreciate your feedback and are truly gratified that you would like to publicly endorse our work. As a policy, we refrain from seeking or promoting such endorsements on our website and other forums. If you are talking about us in other forums, please do let us know. You are quite welcome to personally refer others you feel might benefit from working with InnerSight. Again, we will not discuss their work with you or yours with them should they choose to work with us - we will not inform you either if such a referral client has contacted us so as to protect their privacy. You are welcome to use the "Feedback" form in the "Contact Us" section for any comments and suggestions.
We will not do any kind of background research on your situation or try to find out any more details of your lives other than what you bring to the sessions. This includes any personal investigation with your neighbours, teachers etc, and any online presence across Facebook, LinkedIn, Twitter, Blogspot, YouTube etc. We will not search news archives, look up other records or any other such publicly accessible information either.
The relationship between your counsellor and yourself is a special one and is different from the relationship you would have with your friends, family, doctor, lawyer or even social acquaintance. Maintaining boundaries and keeping a social distance is a key part of the confidentiality and objectivity required to keep the counselling professional and ethical. While we will of course be friendly, we will not add you as a friend on our personal Facebook profiles when you are an active client or seeking to be one. If closing out your work with us, we would still hold back for atleast 6 months before starting any other social/ non-social relationship. You are quite welcome to 'like' the InnerSight page (https://www.facebook.com/InnerSight.in) on Facebook, follow us there and write to us if you wish.
InnerSight's charges for counselling for its direct clientele are in the range of INR 1,200 to INR 2,500/- depending on the specific nature of service. We work on a sliding scale and have never turned away a client for difficulty in payments. For corporate clients, usually, the counselling is free of charge for the client, and the corporate pays us directly, without any client confidentiality being breached. For training and corporate counselling, our charges generally include a basic retainer/ management fee and charges for services. For online, phone and other counselling modes, we typically ask our clients to pay for 3 sessions at a time in advance. All payments are made to the counsellor you meet directly. Please check with your counsellor on mode of payment. We are able to receive payments directly through bank transfers, cheques and in cash. We do not support credit cards. PayPal, PayTM etc may be available with some of our counsellors.
InnerSight counsellors work at multiple sites and cannot support walk-in clients. We require all our clients to confirm an appointment with us. To request an appointment, please call us or email us. Alternatively, you could use the "Contact Us" section on this website to book online or have one of us will call you back to schedule an appointment. We do not require you to pay us in advance.
InnerSight counsellors are available at multiple locations in Bangalore, Chennai, Hyderabad, Delhi, Mumbai, Kolkata, Pune and other locations. As and when we associate with more counsellors in other locations, we will update our website. For now, we are able to support counselling needs from other locations through Skype, phone or online mediums
Any cancellations or rescheduling requests need to made with your counsellor atleast 12 hours prior to the appointment. For any changes within 6 hours of the scheduled time, we will need you to pay for the counsellor's time in full.
Yes. We offer corporate counselling support especially for small and medium sized companies. We offer very reasonable retainers and service levels that can help you offer counselling support for your organizations.
While our current scale and nature of operations limit us from being able to work across countries and within smaller towns in India, we can certainly discuss with you on how we can help achieve your goals. We currently work with a few organisations with presence in multiple major Indian cities.
We can provide group counselling support for a number of different needs. We have the space and infrastructre to support groups at our main centre at CV Raman Nagar, Bangalore. Please do call us to enquire about group support.
Copyright: 2012, InnerSight Counselling & Training Centre LLP. Phone: +919611405684/ +919980781314 email: firstname.lastname@example.org